Track a pre-order shipment

When your pre-order leaves our warehouse in Hong Kong, we'll email you a shipping notification with a tracking number. Your tracking number can also be found by logging into CHIPPING at using the same email address you used to place your order.

While tracking your package, please note that the name and street are intentionally left off the shipper's tracking site to protect your privacy.

Once a package leaves our warehouse it typically takes around 2 weeks to be delivered. It may appear like your package is not moving for several days while in transit between tracking points that require crossing a border or clearing customs. Once your shipment is picked up by your national postal service, you will be able to see more regular updates through the link provided by Landmark Global.

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