When will my pre-order ship?

If you've confirmed your address at track.getchip.com (using the same email you used to place your pre-order), our shipping estimates are as follows...

Pre-orders that do NOT include any individual C.H.I.P.s (not counting the one included with PocketC.H.I.P.) are estimated to start shipping by mid-September.

Pre-orders that DO include any individual C.H.I.P.s (not counting the one included with PocketC.H.I.P.) are estimated to start shipping by mid-October.

When it ships, we’ll send a shipping notification email, complete with tracking number. Once a package leaves our warehouse it typically takes around 2 weeks to be delivered. It may appear like your package is not moving for several days while in transit between tracking points that require crossing a border or clearing customs. Once your shipment is picked up by your national postal service, you will be able to see more regular updates through the tracking link provided at track.getchip.com.

For more information please take a look at the update that was posted and emailed out on 8/31/16: https://bbs.nextthing.co/t/pocketc-h-i-p-s-shipping-on-time-nand-software-delays-c-h-i-p-s-until-mid-october/9174

We apologize for any delay and have teams working around the clock to make sure you get your goodies as soon as possible. We’re just as excited as you to get your hands on your order.

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